Terms and Conditions

1. About OncoChecks

OncoChecks is a private, consultant-led cancer screening and advisory service operating in the United Kingdom. Services are provided by or under the supervision of a GMC-registered consultant medical oncologist.
OncoChecks does not provide emergency care.

2. Scope of services

OncoChecks provides:

• Consultant-led cancer risk assessment
• Advice on appropriate screening and investigations
• Interpretation of diagnostic test results
• Guidance on next steps and onward referral where appropriate

Investigations such as blood tests, imaging, or endoscopy are arranged through trusted third-party providers. These services are not performed directly by OncoChecks unless explicitly stated.

3. No emergency or urgent care

OncoChecks is not an emergency service.
If you have urgent symptoms, severe pain, sudden deterioration, or concerns that require immediate attention, you should contact NHS 111, your GP, or attend Accident & Emergency.

4. Medical information and decision-making

All recommendations are based on the information you provide and the clinical judgement of the consultant at the time of consultation.
Medical decisions involve uncertainty. Screening tests have limitations and may produce false positive or false negative results. No screening test can guarantee the detection or exclusion of cancer.

5. Appointments and fees

Fees for consultations and services are clearly communicated in advance.
Payment is required prior to, or at the time of, your appointment unless otherwise
agreed. Missed or cancelled appointments may be subject to a cancellation fee if less than [48] hours’ notice is given.

6. Third-party providers

Diagnostic tests are performed by external laboratories, imaging centres, or clinics. These providers operate under their own terms and regulatory frameworks.
OncoChecks is not responsible for delays, technical issues, or service failures arising from third-party providers, although we will support you in navigating any issues where possible.

7. Confidentiality

Your medical information is handled in accordance with UK data protection law and professional confidentiality standards. Further details are set out in our Privacy Policy.

8. Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
Otherwise, liability is limited to the amount paid for the relevant service.

9. Intellectual property

All content on this website, including text, branding, and logos, is the property of OncoChecks unless otherwise stated and may not be reproduced without permission.

10. Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.