Privacy Policy

Last updated: 18 January 2026

1. Introduction

OncoChecks is committed to protecting your privacy and handling your personal data responsibly, transparently, and in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR).

2. What data we collect

We may collect:

  • Personal details such as name, contact information, and date of birth
  • Medical and health information provided by you or generated during consultations
  • Appointment and payment details
  • Website usage data via cookies (see Cookies Policy)

Medical information is treated as special category data and handled with additional safeguards.

3. How we use your data

Your data is used to:

  • Provide medical consultations and advice
  • Arrange and interpret diagnostic investigations
  • Communicate with you about appointments and results
  • Meet legal, regulatory, and professional obligations
  • Improve our services and website

We do not sell your data.

4. Legal basis for processing

We process your data on the basis of:

  • Provision of healthcare
  • Your explicit consent where required
  • Compliance with legal and regulatory obligations
  • Legitimate interests related to service delivery and quality improvement

5. Data sharing

Your information may be shared with:

  • Diagnostic and imaging providers involved in your care
  • Other healthcare professionals where clinically appropriate
  • Regulatory bodies where required by law

All third parties are required to handle your data securely and lawfully.

6. Data storage and security

Data is stored securely using systems designed for healthcare use. Access is restricted to authorised personnel only.
We retain personal data only for as long as necessary to fulfil clinical, legal, and regulatory requirements.

7. Your rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure where appropriate
  • Restrict or object to processing
  • Withdraw consent where applicable

Requests can be made by contacting us using the details below.

8. Contact details

If you have questions about this policy or your data, contact:

OncoChecks
Email: mail@oncochecks.com
Telephone: 020 3834 2804

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).